At Gyani Master, we prioritize client satisfaction and strive to deliver high-quality digital marketing services and training. However, if you are not satisfied with our services, we offer a refund policy as outlined below.
Refund Eligibility
Refunds are applicable under the following conditions:
- Service Non-Delivery: If the service has not been delivered within the agreed-upon timeframe.
- Inability to Complete Services: If due to unforeseen circumstances, we cannot complete the services as promised.
- Dissatisfaction with Initial Results: If you are unsatisfied with the initial deliverables of our services, you must notify us within 7 days from the delivery date to qualify for a refund.
Non-Refundable Conditions
- Change of Mind: Once the service has commenced or been completed, a refund cannot be provided if the client changes their mind.
- Training Services: Payments for digital marketing training sessions are non-refundable once the session has been attended or the materials have been accessed.
- Partial Services Rendered: If a part of the service has already been delivered, only a partial refund (if any) will be considered based on the work completed.
Refund Process
- To request a refund, please contact us at Contact@gyanimaster.digital with your order details and reason for the refund.
- Our team will assess the request and respond within 5-7 business days.
- Approved refunds will be processed using the original payment method within 10 business days from the approval date.
Changes to this Policy
Gyani Master reserves the right to modify this refund policy at any time. Any changes will be updated on this page, and the customer must review the refund policy periodically.
For any questions or concerns, please reach out to us at Contact@gyanimaster.digital.